Over the past week a few things about
our relationship with CSETC have become obvious to me, and none of
them are good. I have engaged CSETC in a battle over my contract, one
that if I was back home wouldn't even be a question. Vang had her
wallet stolen on the bus, and CSETC's response and the circumstances
surrounding it say an incredible amount about CSETC as an
organization. To say that I'm frustrated with things here would be an
understatement.
The contract situation is cut and dry.
It is written in my contract that if I am not paid on time, the
contract is breached, and I am entitled to three months salary and
freedom from the contract. We are supposed to be paid on the tenth of
each month, and that day came and went, and I was willing to let it
slide because Margo was in Beijing. We had a meeting with her on the
14th, and the question of payment came up, among other
things. Her response was “Maybe tomorrow, I'll bring it up at my
meeting with the headmaster.” This was completely unacceptable. And
so, angry with rage, I went back to my room, and drafted up this
letter:
“Irene and Annie,
I'm writing you today to tell you that
those of us here in Jiangxi have not been paid in time, and according
to section 4.2.2 b in our contracts, this constitutes a formal breach
of contract, as we have not been paid on time in any way. I'm not
looking for the situation to be resolved, I'm looking to obtain the
breach penalty (3 months salary and cancellation) as defined in
section 4.4. This is a clear cut case, as it was not an unpredictable
or unavoidable situation. I will be awaiting your response.
Cooper”
Later that night, I received this
response:
“Cooper,
I have read your email and had
contacted with the school, they said they will do it as soon as
possible. While you stay there you are a member of the program and
the team, I hope you could give more understand to your team members.
Irene”
This might be the most insulting
letter I've ever received. Was I angry when I got it? You bet! But
I've decided that the one thing that I have to do with this situation
is to keep my cool, and to maintain the cold, legal tone that an
argument about a contract deserves. So, with some help by Grant
Gibeau, I drafted this:
“Irene,
I'm not sure you understand the
concerns I'm trying to voice. The terms governing our relationship
are defined by the contract CSETC and I both entered into, it is not
a place where compromise happens, it is a place where its terms
dictate the results. I have not been paid on time, and the
consequences of this are clearly stated in the contract. I am simply
asking for the things that I am entitled to within the legal
framework that you have created and I have agreed to. The results of
not being paid are plain and simple, and I am simply looking to get
what I am entitled to as an employee of CSETC. To reiterate, section
4.2.2b in our contracts says that we will be paid the agreed amount
on time. This has not happened, and because of this section 4.4
entitles me to freedom from this contract and three months salary.
-Cooper”
I haven't received a response, but
I've already started drafting a response in my head. Those two
sentences said a lot about their stance toward the contract. They
don't respect it, and they refuse to uphold it, so if anything I walk
away from this fight with the knowledge that the contract doesn't
actually matter, and I can largely do what I want. If they don't
respect it, why should I? It also gets at something that I've thought
was true for a while: they don't actually respect us as employees.
They don't see us as people doing a job, they think of us as a bunch
of naive kids on some kind of school program. We're continually
talked down to, and any legitimate complaints that we have are swept
under the rug. Vang's situation yesterday illustrates this quite
well.
Margo invited Vang and Kao to her gym
yesterday, and Vang arrived to discover that the gym was under
construction, and anything that she wanted to do was impossible, and
Margo had to go do some damn thing, so they had to take the bus back.
Somewhere on the trip someone got into her purse and stole her
wallet, which had her ATM card and her PIN number in it. She
discovered this, and promptly freaked, as any of us would do. They
called CSETC for help, because CSETC opened all of our bank cards,
and would know what to do.
Now, this next part requires some back
story. Vang went to SCSU, and is the first person from SCSU to come
over through CSETC. When Vang called Annie, she got the response that
they were too busy, and they would deal with the issue “in a few
days”. Now, what were they too busy with? Well, as it turns out,
there were a couple people from SCSU that had come over to establish
this as a regular program, and CSETC was too busy to deal with the
pressing issue of its only employee to have graduated from SCSU
because they were trying to impress the delegates into providing them
with more Americans they can profit from.
Irene likes to talk about how we're
engaging in cultural exchange, and I'm not sure if anyone's buying
that anymore. Whenever we encounter something inconvenient or
frustrating, it's cultural exchange, and we should be happy that
we're getting to experience it. Whenever they're met with American
cultural norms like respect for a contract, punctuality in a crisis,
or general safety (Melissa caught some kids trying to climb into her
window in Beijing, more on that as it develops) they have proven time
and time again that they are unwilling to engage in any sort of
exchange. They are unfit to run the kind of program that they are
trying to run, and when I get back, I'm going to try to talk as many
people out of participating in the program as possible.
-Cooper
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